Frequently Asked Questions
1. What is My Jeans Store?
My Jeans Store is an online retailer offering a wide range of stylish and high-quality jeans for men and women. Our goal is to provide fashionable options at affordable prices.
2. How can I place an order?
To place an order, simply browse our collection, select your desired items, add them to your cart, and proceed to checkout. Follow the prompts to complete your purchase.
3. What payment methods do you accept?
We accept various payment methods, including credit/debit cards, net banking, and popular payment gateways like PhonePe and Razorpay for secure transactions.
4. What is your return policy?
Our return policy allows you to return items within 30 days of receipt. Products must be unworn and in their original condition. Please refer to our Returns & Exchanges policy for more details.
5. How long does shipping take?
Shipping typically takes 3-7 business days, depending on your location. You will receive a tracking number once your order is dispatched to keep you updated.
6. Can I change my order after it has been placed?
If you need to make changes to your order, please contact us as soon as possible. We can assist you if your order hasn’t been processed yet.
7. Do you offer size guides?
Yes! We provide a size guide on our product pages to help you choose the perfect fit. If you have further questions, feel free to reach out to us.
8. Is my personal information safe?
Absolutely! We prioritize your privacy and use encryption and secure protocols to protect your personal information. For more details, please read our Privacy Policy.
9. How can I contact customer support?
You can reach our customer support team via email at care@myjeansstore.com or by calling us at 8107628116.
10. Do you have a loyalty program?
Yes! We have a loyalty program where you can earn points for every purchase and redeem them for discounts on future orders. Sign up on our website to start enjoying rewards!